PureTV Setup Guide — IBO Player on Any Device

The only IPTV player PureTV supports is IBO Player — and we love it because installation is identical on Firestick, Android TV, Smart TV, iPhone, iPad, Mac, Windows and MAG. Follow these five steps and you'll be streaming in under ten minutes.

Step 1. Download IBO Player on your device

Open your device's official app store and search for IBO Player:

  • Amazon Firestick / Fire TV: Amazon Appstore — search "IBO Player"
  • Android TV / Android phone: Google Play Store
  • iPhone / iPad / Apple TV: App Store
  • LG Smart TV: LG Content Store
  • Samsung Smart TV: Samsung Smart Hub
  • Windows PC: Microsoft Store or iboplayer.com direct download
  • Mac: Mac App Store
  • MAG box: pre-installed in most firmware

Install the app. It's free and takes under a minute on any modern connection.

Step 2. Launch IBO Player and copy your MAC + Key

Open IBO Player. The first screen displays two unique codes assigned to your device:

  • MAC address — looks like 00:1A:2B:3C:4D:5E
  • Device key — a short alphanumeric string

Write them down or take a quick photo. You'll paste both into the IBO Player playlist portal in the next step.

Step 3. Sign in at the IBO Player playlist portal

On a phone or laptop, open a browser and go to https://iboplayer.com. Click Playlist Management, enter the MAC + Key from your device, and log in.

If you've never registered, the portal walks you through a 30-second sign-up using your email — no payment is needed at this stage. The IBO Player app itself is free; you pay only for the PureTV subscription.

Step 4. Add your PureTV playlist

Inside the playlist manager, click Add Playlist and paste the details from the activation email we sent you:

  • Playlist name: PureTV
  • Playlist URL (M3U): paste the long URL from your email
  • EPG URL: already included in the M3U — leave blank or paste the EPG link if provided

Click Save. The portal confirms your PureTV playlist is linked to your IBO Player device.

Step 5. Restart IBO Player and start watching

Back on your TV, phone or box, close IBO Player completely and reopen it. The PureTV playlist auto-loads and you'll see all 15,000+ channels plus the 60,000+ VOD library organized by category.

Tip: in IBO Player settings, switch the stream format to MPEGTS for best stability on Canadian internet, and enable hardware decoding on Firestick and Android TV for buttery-smooth 4K playback.

Troubleshooting

Common setup questions

Force-close IBO Player and reopen it. On Firestick, the codes appear on a small overlay in the top-right corner. On Smart TVs, they're on the home screen. If still missing, factory-reset the app from your device settings.

Most commonly the URL was copied with a trailing space or broken across two lines in the email. Re-copy the URL from the activation email, paste it into the iboplayer.com portal manually, save, and restart the app.

Run a speed test at speedtest.net — PureTV requires a stable 16 Mbps for HD and 30 Mbps for 4K. If your speed is fine, reboot your router and switch IBO Player to MPEGTS stream format in settings.

Yes — install IBO Player on the second device and repeat steps 1–5. Note that only one device can stream PureTV at a time per subscription. Some MAG-only firmware bundles a fixed serial that prevents multi-device use.

Need help with setup?

Our Canadian support team will walk you through every step on WhatsApp or email. Median response time: under 4 minutes during business hours.

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